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Mail attachment downloader not working how to#
Mail attachment downloader not working pdf#
Mail attachment downloader not working install#

To make sure the program has a chance to process all email, do the following: The search icon next to the Rule Tracing checkbox will not show anything until you run a Connect And Download session. It’s easy, just go to the Global filters tab and check the Rule Tracing checkbox (see the red text box highlight). 3.2 and the build 3.2.955.0 (955 is the build) as shown above. You should see a popup with the version eg. “Mail Attachment Downloader”) in the main program window. To check the build you currently have, hover the mouse over the main title text (i.e. Your settings will be preserved with the upgrade.

Mail attachment downloader not working install#

PRO instructions - If you are using the PRO versions, use the SAME link that you received in your license email to install the latest build.Free instructions - If you are using the free version, just go to our website to get and install the latest build.Not doing this may interrupt the installation of the latest build. NOTE for PRO Server users: If you are running a service, uninstall the service from the Service tab first. All settings are always preserved while upgrading. So make sure you upgrade to this latest build. Only the latest build (v or later) has this new Rule Tracing functionality. It helps you understand which rules matched or did not match for every email or attachment that was processed! Latest build Rule tracing walks you through how the program decided to process the emails.

The best way to troubleshoot any rule is to enable this new feature we have introduced called Rule Tracing. So rule tracing helps you trace through what happened when a connect and download was initiated. To answer this and/or other questions like why the rule did not download the attachment or email, enable Rule Tracing.

Mail attachment downloader not working how to#

If you work with databases, learn how to save or read data from a database and use them in your actions.īookmark the tips and tricks page for tips on how to use the program.Understand the intricacies of setting up rules to extract data from emails or attachments.

Mail attachment downloader not working pdf#

Configure the rules to save email bodies or attachments as PDF or other formats.

If you work with multiple email accounts, learn how to set them up using global filters - multiple email accounts setup.

Learn about filters, extractions, save locations and actions inside a rule.

IMPORTANT (READ THIS FIRST): Setup global filters for your email attachment processing.

Here are a few blog posts to help educate yourself about the PRO product and the use of global filters: If you have not already setup global filters or rules, the recommendation is to do that as soon as possible. So global filters are critical for the best use of the PRO Client and PRO Server versions. The assumption for the rest of this post is that you are using the global rules tab to setup the download.

For the free version, refer to the free download page for instructions. This post will go over common troubleshooting steps to help you set up the correct email rules to get the behavior you want.įirst off, this post only covers the PRO versions in depth.